Privacy Policy

Falai helps you practice languages by having conversations with AI tutors. This policy explains what data we collect, how we use it, and your rights.

1. Data we collect

• Account: your name, email, and password (stored hashed). If you sign in with Google, we receive your name and email from that account.
• Voice and conversations: when you practice by voice, your audio is processed to run the conversation and generate feedback. We store each session's transcript and analysis so you can review it.
• Usage: information about how you use the app (sessions, games, progress, streaks) to keep your history and improve the service.

2. How we use your data

We use data solely to provide and improve the app: run conversations, generate corrections and analysis, keep your progress and ranking, and offer support. We do not sell your data and do not use it for advertising or cross-app tracking.

3. Service providers

We rely on third-party services only to operate the app: Amazon Web Services (AI processing and email), MongoDB Atlas (database), and Google Sign-In (optional). These providers handle data under their own security policies and only to deliver the service to you.

4. Security

Passwords are hashed. Access is token-authenticated, and you can enable two-factor authentication (email code or authenticator app). Traffic is encrypted (HTTPS/WSS).

5. Your rights

You can export or delete your account and data at any time in the app's Settings, or by contacting us. Deleting your account removes the associated data.

6. Retention

We keep your data while your account exists. After deletion, it is removed.

7. Children

Falai is not directed to children under 13.

8. Changes

We may update this policy. Material changes will be reflected by the "last updated" date at the top of this page.

9. Contact

Privacy questions: suporte@appfalai.com.br.