Support
Falai is an app to practice languages by having voice conversations with AI tutors — English, Spanish, and French, at your level, with corrections and analysis after every chat.
Need help?
Email us at suporte@appfalai.com.br. We reply as soon as we can — if you can, include the email you signed up with and a short description of what happened.
Frequently asked questions
- I didn't get the verification code: check your spam folder and tap "Resend" on the verification screen. Resend has a 60-second cooldown.
- I forgot my password: for now, email us and we'll help you regain access.
- How do I practice by voice: open "Practice", allow microphone access, and start speaking — the tutor replies in real time.
- How do I delete my account: in Settings, use "Delete account". This removes your data.
Privacy
How we handle your data is in our Privacy Policy at appfalai.com.br/privacy.